Customer Concentration
- What it looks like
- One customer is more than 50 percent of revenue and there is no long-term contract. Between 30 and 50 percent is the moderate version of the same disease.
- Ask the seller
- “If your biggest customer left the day after I close, what happens? Is there a contract, or a handshake?”
- The rule
- Over 50 percent with no contract, walk. The business is a single relationship you do not own. At 30 to 50 percent, price the risk and build diversification into year one.